Privacy policy

At Convipay Inc (hereinafter "Convipay"/"we") recognize that privacy is significant. Convipay provides this Privacy Policy to inform users of the Convipay application (the "Application" or "Applications"), the related services we provide ("Services") and the Site about our policies and procedures regarding the collection, use and disclosure of information.

This Policy is part of our Terms of Service and applies to the information that is collected in connection with the download, installation and use of the Application , related services and the Site. By using the Application , related services or the Site You signify Your assent to this Privacy Policy. If you do not agree with this Policy, or with our Terms of Service, do not download, install and / or use the Application.

This Policy covers our collection, use and disclosure of your information through the Applications, the Services and the Site. It does not cover any collection, use or disclosure by third parties through any applications, Web sites, products or services that we do not control or own, or any third party features or services made available via an Application, the Services or the Site. All trademarks, trade names, and logos of third parties featured on the Applications or the Site belong to their respective owners.

The Application is intended for people who are competent to contract under applicable law. Individuals who are considered a minor in applicable jurisdictions are not permitted to use this application unless the complete Agreement is seen and agreed by parents or their legal guardians under applicable law.

  1. What Kind of Information We Collect :
    • Personal Information - The information we collect and analyze include ; public profile; email; phone number. We may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, results, and other personalized content. Most mobile devices allow you to turn off location services.
    • We may receive information that You submit to any Third-Party Service You access from links contained within the Service(Paylo, Paytm). You should check the privacy policy of such Third-Party Websites/applications to find out how they will use Your personal information and sensitive personal data or information. The Company shall not be responsible or liable for use or misuse of the same by Third-Party Websites.
    • Non-Personal Information - We may collect Non-Personal Information about users whenever they interact with our apps. Non-Personal Information may include the information about your devices, and technical information about users means of connection to our app and hardware, such as the versions of phone model, bluetooth and other similar information.
  2. How We Use Collected Information :
    • Personal Information
      1. We use personal information to provide you with services & products you explicitly requested for, to resolve disputes, troubleshoot concerns, help promote safe services
    • Non-Personal Information
      1. to personalize user experience. We may use your Non- Personal Information to understand demographics, customer interest, and other trends among our users;
      2. To help develop our service. We may use Non- Personal Information to provide, maintain, improve and modify the Applications, Services and the Site and develop new services;
      3. To further develop Convipay business. We may use Non- Personal Information for promotion and marketing purposes.
      4. We use secured bluetooth connectivity for technical communication only i.e communication between Convipay Hardware and the app, where no personal information is transferred/shared.
      5. We access phone’s camera to scan QR code to identify machines. We don’t access/upload any images.
  3. Sharing of personal information :
    • We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
    • We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
    • We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
    • We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.
    • You acknowledge that when you access a link that leaves the Application, the site you will enter into is not controlled by the Company and different terms of use and privacy policy may apply. By accessing links to other sites, you acknowledge that the Company is not responsible for those sites. The Company reserves the right to disable links from third-party sites to the Application, although the Company is under no obligation to do so.
  4. Your consent :
    • By using the Application and/ or by providing your information, you consent to the collection and use of the information you disclose on the Application in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it
  5. Contacting us :
    • If you have any questions or comments about this Policy or our privacy practices, or to report any violations of the Policy or abuse of an Application, the Services or the Site, please contact us at [ ].
  6. Changes in Privacy Policy :
    • We reserve the right, at our sole discretion, to change, modify or otherwise alter this Policy at any time.